Michael Weinstein is a seasoned writer and a dedicated expert in work safety, footwear, and popular shoe brands. With years of research and expertise, he's...Read more
Michael Weinstein is a seasoned writer and a dedicated expert in work safety, footwear, and popular shoe brands. With years of research and expertise, he's...Read more
Skechers is a well-known brand that provides quality footwear for men, women, and children. However, sometimes a pair of shoes may not fit properly or meet your expectations. If you find yourself in this situation, you may be wondering if you can return worn shoes to Skechers.
The good news is that Skechers has a return policy that allows customers to return worn shoes within a specific timeframe. In this article, we will explore the details of Skechers’ return policy and answer some common questions about returning worn shoes. So, let’s get started!

Can You Return Worn Shoes to Skechers?
Skechers is a popular footwear brand that offers a wide variety of shoes for men, women, and children. If you have purchased a pair of Skechers shoes and are not satisfied with your purchase, you may be wondering if you can return worn shoes to Skechers. In this article, we will discuss Skechers’ return policy and whether or not you can return worn shoes to the company.
What is Skechers’ Return Policy?
Skechers has a 45-day return policy for all purchases made on their website or in their retail stores. The shoes must be in their original condition and packaging, with all tags still attached. If the shoes have been worn, Skechers may not accept the return. However, if the shoes are defective, Skechers will replace them or issue a refund.
If you are returning shoes purchased online, you can print a return label from the Skechers website and send the shoes back for free. If you purchased the shoes in a retail store, you must return them to the store with your receipt.
Benefits of Skechers’ Return Policy
Skechers offers a generous return policy that allows customers to return shoes within 45 days of purchase. This gives customers ample time to try out the shoes and decide if they are satisfied with their purchase. Additionally, Skechers provides a free return label for online purchases, making it easy and convenient for customers to return shoes if necessary.
Skechers vs. Other Brands
Compared to other footwear brands, Skechers’ return policy is relatively generous. Some brands only allow returns within 30 days of purchase, and others require shoes to be in unworn condition for a return to be accepted. Skechers’ 45-day return policy and willingness to accept returns of lightly worn shoes sets them apart from other brands in the industry.
Can You Return Worn Shoes to Skechers?
While Skechers’ return policy does not explicitly state whether or not worn shoes can be returned, it is unlikely that Skechers will accept a return of shoes that have been worn outside or show signs of significant wear and tear. If you have worn the shoes and decided that they are not right for you, it is best to contact Skechers’ customer service department to discuss your options.
How to Return Shoes to Skechers
If you need to return shoes to Skechers, follow these steps:
- Print a return label from the Skechers website if you purchased the shoes online
- Pack the shoes in their original box with all tags still attached
- Include the packing slip or a copy of your receipt
- If returning shoes purchased in a retail store, bring them to the store with your receipt
Exceptions to Skechers’ Return Policy
Skechers may not accept returns on some items, such as clearance or final sale items. Additionally, if the shoes have been worn or show signs of significant wear and tear, Skechers may not accept the return. It is always best to contact Skechers’ customer service department if you have questions about their return policy or need to make a return.
Frequently Asked Questions
What is Skechers’ return policy?
Skechers offers a 45-day return policy for most products purchased on their website or in-store. However, the product must be in new, unused condition with all original tags and packaging intact. If the product is not in its original condition, the return may be denied or a restocking fee may be applied.
If you purchased the product through a third-party retailer, such as Amazon or Zappos, you must follow their return policy instead of Skechers.
What if I wore my Skechers shoes once and want to return them?
Unfortunately, Skechers’ return policy only allows for returns of new, unused products. If you have worn your shoes once, they are no longer considered new and cannot be returned for a refund or exchange.
However, if there is a defect with the shoes or a problem with the quality, you can contact Skechers’ customer service to discuss your options for a return or exchange.
Can I return Skechers shoes without the original box or packaging?
Skechers prefers that you return the product in its original packaging with all tags and accessories included. However, if you no longer have the original box or packaging, you can still return the product as long as it is in new, unused condition.
If you are returning a product without its original packaging, make sure to securely package the product to avoid any damage during shipping.
Can I return Skechers shoes that I purchased on sale?
Yes, Skechers allows returns of sale items as long as the product is in new, unused condition with all original tags and packaging included. However, the refund will be for the sale price, not the original price of the product.
If you purchased the product through a third-party retailer, such as Amazon or Zappos, you must follow their return policy for sale items instead of Skechers.
How long does it take to receive a refund from Skechers?
Once Skechers receives your returned product and verifies that it is in new, unused condition, they will process the refund. The refund will be issued to the original form of payment and may take up to 10 business days to appear on your account.
If you have any questions or concerns about your refund, you can contact Skechers’ customer service for assistance.
Can you return worn shoes to Skechers?
Returning worn shoes to Skechers may depend on their return policy. It’s important to read and understand the policy before making a purchase to ensure you know what you’re getting into. However, in general, Skechers has a reputation for excellent customer service and will do what they can to accommodate their customers’ needs.
If you do need to return worn shoes to Skechers, be sure to follow their guidelines and have your proof of purchase ready. Keep in mind that the shoes will likely need to be in good condition and not excessively worn.
Overall, whether or not you can return worn shoes to Skechers may vary, but their commitment to customer satisfaction and their excellent reputation should give you confidence in their ability to help you find a solution.
Conclusion
Skechers’ return policy allows customers to return shoes within 45 days of purchase, but it is unlikely that Skechers will accept returns of worn shoes. If you need to make a return, be sure to follow Skechers’ guidelines for packaging and include your receipt or packing slip. If you have any questions or concerns about Skechers’ return policy, contact their customer service department for assistance.
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